Important:
You will receive an email with a tracking number. The subject line says, ‘Your items have shipped!’
Use this tracking number to collect your shipment on the exact date of delivery.
If you email us to to report your shipment as ‘missing’ after the documented delivery date, this would indicate an untimely collection of the package. We sincerely apologize we cannot accept responsibility for lost shipments when that is the case.
Please reach out with any questions. We are here to help!